Maximize the potential of your payables program with a solid foundation of training and communication.

Top performing programs are the result of a thorough analysis of the entire procure-to-pay process, matching the purchase type to the best order and payment vehicle, dedicated experts to speed implementation and a thorough and ongoing education program. The complexities and demands of a new payables program can make it challenging to stay ahead of the learning curve. Without a dedicated, in-house resource, training can become a barrier to program success.

Leveraging expertise in payables training and consulting, JPMorgan Chase Product Consultants provide clients with the educational support and product training needed to establish a successful payables program. Whether initiating a new program, or building on an established one, JPMC Product Consultants will custom tailor a program designed to meet your individual needs and schedules. Their offerings include: on or off-site training, program documentation, performance reviews, new product consultations, and best practice techniques.

Training to achieve program goals

Many companies hesitate to implement needed changes to the payments process because of perceived difficulties in achieving targeted results. Our Product Consultants can help during this period of transition by enhancing your knowledge of underlying technology to give you a deeper understanding of the applications potential, thereby extracting maximum utility from the product solution. By informing and educating all levels within your organization, from the CFO to program administrator to end-users, you are able to achieve faster program ramp to meet your business/program goals.

Six month product reviews are also undertaken, which provides ongoing needs assessment and mapping of business processes, uncovering the best set of product solutions to use. Product Consultants can introduce you to newer technology solutions to understand how your program may benefit from taking a holistic approach to managing your payments, integrating new forms of electronic payments into existing AP systems.

Skilled consultants and trainers

Our Product Consultants have an average of 8+ years consulting and training on financial payment solutions and are uniquely qualified to deliver the highest levels of education and training to meet the specific needs of your organization.

Training Examples:

1. Card holder training leveraging industry best practices
2. Program administrator training (best practices to get your program off the ground)
3. Product training to understand and fully leverage the applications/functionality of the products you currently use
4. Communication/Promotion training to help you get all employees on board with a new or stalled program

Whether providing online learning, phone or in-person support, training on-site or at a JPMC facility, JPMC Product Consultants deliver the information that supports your efforts to drive process efficiencies into your business.